To start a return, contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
To start an exchange, contact us at firstname.lastname@example.org. If you are exchanging for a higher-priced product, your original credit card will be used for the price difference.
If you need the new item(s) immediately, place a new order online to ensure the item(s) availability and return the unwanted item(s). Item(s) must adhere to the return policy.
Damages and IssuesSatisfaction with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace it or accept it for a full refund at our expense. Please contact email@example.com and we will retake care of the issue.